Briefly describe how you currently coordinate your care teams. We will get back to you within one business day with a concrete proposal for your digital appointment and route planning.
Scope of Deployment Plans
The digital deployment plans apply to all care teams coordinated via the platform. Deviations are only possible after consultation with the operations manager.Responsibility of Customer Care Managers
Each customer care manager is responsible for maintaining their own appointments and customer data. Changes to routes only take effect after approval by the head office.Data Protection and Customer Data
All customer data is used exclusively for appointment scheduling and route coordination. It is not shared with third parties unless legally required.Platform Availability
The platform is continuously accessible during business hours. Scheduled maintenance will be announced by email at least 48 hours in advance.Liability for Technical Issues
In the event of platform outages, the operator is only liable for intent and gross negligence. Replacement appointments can be arranged via the telephone hotline.Whether it's a quick question about scheduling or coordinating routes – our team is here for you. You can reach us on weekdays between 8:00 AM and 6:00 PM. In urgent cases, we respond within two hours; for general inquiries, no later than the next business day.